Privacy Policy

Overview

This Privacy Policy explains how we collect, use, and protect information through our website and related online services (the “Site”). It also explains how our clinical services—delivered under applicable professional standards—are handled separately and may be subject to HIPAA or other privacy laws.

Scope

• Website visitors: This policy covers information collected when you browse the Site, submit forms, or interact with embedded tools.
• Clients & prospective clients: Information related to therapy services may be handled in our electronic health record (EHR) or telehealth platform and protected by HIPAA and professional ethics. Those notices are provided during intake.

Information We Collect

• Information you provide: When you submit a contact form or request an appointment, we may collect your name, contact details, and the message you send.
• Automatic data: Our Site may collect basic technical data (e.g., IP address, browser type, device information) and use cookies or similar technologies for functionality and analytics.
• Telehealth & EHR: If you become a client, we may use HIPAA-compliant platforms to manage records, scheduling, telehealth, and billing. These systems are separate from this Site.

How We Use Information

• Respond to inquiries and provide requested information.
• Operate, secure, and improve the Site.
• Comply with legal obligations and professional responsibilities.

Sharing & Service Providers

We do not sell personal information. We may share information with trusted service providers who assist us in operating the Site (e.g., hosting, email, analytics) and with clinical vendors for client services (e.g., HIPAA-compliant EHR or telehealth). We may also share information if required by law or to protect rights, privacy, safety, or property.

Cookies & Analytics

Cookies are small files stored on your device. We may use strictly necessary cookies and basic analytics to understand Site performance. You can adjust your browser settings to refuse cookies; some features may not work as intended.

Data Retention & Security

We retain website information only as long as necessary for the purposes described above or as required by law. We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is completely secure.

Your Privacy Rights

If you are a Colorado resident, you may have rights under the Colorado Privacy Act, such as the right to access, correct, or delete certain personal information, and to opt out of sales or targeted advertising (we do not sell personal information). To exercise rights, contact us using the details below. We will verify your request and respond within the required timeframe. Clinical records requests follow professional and legal requirements and may use a different process.

Children’s Privacy

The Site is not directed to children under 13. If you believe a child has provided personal information through the Site, please contact us so we can delete it. Therapy services for minors require appropriate consent and follow applicable laws and professional standards.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” below indicates the latest revision.

Contact

Questions about this policy or your information? Contact us at:
seth@newpathwayspsychotherapy.co